Testimonials | US Hot Air Balloon Team

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What They're Saying...

Was a great experience. Not as scary as it would seem. Easy take off and easy landing great photos and staff was amazing. Our pilot was Stan and he was awesome. Thanks for the flight. A little pricey but worth it if u have the money to spend.

robert M.

00:27 12 Aug 19

Great pilots, fantastic trip.

Brian R. T.

23:40 02 Aug 19

Really a special experience

Chris G M.

18:20 16 Oct 18

Very professional organization. Extremely special adventure. Beautiful, exciting and relaxing at the same time.

Colleen Mulvey H.

18:35 02 Aug 19

Pilot was great awesome experience.

candice D.

23:06 22 Sep 18

Fun times with great Balloons 🎈

Rosemary Leonard O.

12:53 18 Jul 19

Amazing experience definitely going back for a other great time tanks guys

edgar F.

13:19 29 Apr 18

Professionalism, informative and knowledgeable.

Lisa L.

00:39 17 Jul 19

Went to celebrate my birthday with them and the experience was AMAZING ! received a lot of help from Brenda who was always willing to answer all my questions. The day of my flight, the crew was great. Stan, our pilot was the man! After it was over, we received souvenirs and some complimentary champagne to finish off the day! Only reason I didn't give them a 5 star was because of the distance. It took me almost 2 hours and a half to get there. Besides that, Great job!read more

Julissa P

18:35 28 Aug 17

I would love to win the ride on the hot air balloon ... I could then give the pilots a high score for the ride of a life time ! The United States Hot Air balloonists must be a highly qualified team... The date noted to win the ride is actually one day before our 30 th anniversary... What a terrific & awesome way to help us celebrate!!! Please pick us !!read more

Mary R.

21:56 16 Jul 19

BCTV. ORG

Diane H.

20:59 27 Jul 16

My husband and I began our Retirement with a balloon ride on June 24, 2019. It was beautiful and we would enjoy doing it again. The Pilots were great and the whole team was very courteous and helpful! I would highly recommend this company and team!!

Ruth Frey M.

17:40 25 Jun 19

Exceptional service with informative staff and breath taking views.

Eric S.

11:17 04 Jul 19

Absolutely loved our flight in Gettysburg! Awesome crew and pilot & great views! 😍

Kara M.

02:32 25 Jun 19

Magical experience. If you ever thought of doing this it was worth every penny and minute.

John n Rebecca M.

15:27 05 Jun 19

The Crew were so friendly and helpful, we had a delightful time. The weather finally cooperated after a few postponements! The kids in the neighborhood, where we landed will have lots to talk about for quite a while.

Beth Royer G.

09:49 24 Jun 19

Had a great time. They were very friendly. We had to reschedule from last week due to weather but we were able to change it to this week with no problem. It was a smooth take off and landing. A couple on the ride got engaged next to us! Congrats to them!read more

Karla L.

21:17 08 Apr 19

Great flight crew, very instructional and insightful. The weather, views & ride could not have been better! Professional & experienced!

Jenn G.

18:10 12 Jun 19

If you want to do something truly unique and like nothing else, go on a balloon ride with a friend or group!!! I met Jesse Watters of Fox News and got my picture taken with him!!

Austin H.

19:48 02 Jun 18

Great experience and friendly crew.!

Melissa Martin S.

19:41 08 Jun 19

Best Time! Very great experience my daughter and I loved it!!!

milton T.

16:01 25 Sep 17

Just a 1st Class experience all the way around. Great service, great team, great company, and a great way to start this Memorial Day weekend. As Arnold says, "I'll be back!"

Michael S.

15:02 25 May 19

My son and I flew 6AM on 8-22-17 (my contact info was bat1962). Our pilot Lucas was extremely skilled in handling the balloon, no small feat with such a combersome thing. The ground crew was also very good and worked quickly. They took pictures for us and made the whole event very enjoyable. It's a shame I can't give them more than 5 stars. I would definitely fly with you again and look forward to it.read more

tbrozina

10:30 24 Aug 17

The balloon ride and crew were great! Highly recommend everyone go and do this!

Tricia T.

13:23 07 Apr 19

My family and I had an amazing experience! I would do this again anyday. I am afraid of heights but did not feel one but scared in the air. Ask for Jake as your tour guide. He is friendly, knowledgeable, and funny. The guys who help set up, follow us in the van, and pack up were equally great. We went for a sunrise ride and it was gorgeous!read more

Kelly D.

12:40 26 Mar 17

My boyfriend & I did a ride over Lancaster in 2003. Amazing experience!!! One of my favorite cherished memories 🤗 I am even afraid of heights but the hot air balloon felt like there was a photo reel of beauty scrolling under our basket. Spend the money. DO THIS!!!read more

Kayla B.

22:49 14 Mar 19

We got married in a balloon with this company, and can not say enough about how amazing the experience was!! Our pilot was Lucas, and he was not only an expert with his balloon, he was an extremely cordial and pleasant guide. He helped to put us all at ease while maneuvering our flight, and was impressively knowledgeable about the area and of safety concerns. My new wife and I will always remember our amazing sunrise ceremony; it was more beautiful than we imagined. Both my wife and I were/are in AWE of our experience! The ground crew was cheerful even though they had a tough time keeping up with us sometimes, and took some outstanding pictures of us to boot. The champagne toast afterward was a really nice touch as well. Worth every penny and will definitely go again!read more

Sven M

00:23 21 Apr 16

Both my husband & had a peaceful sunrise flight with Jesse Newcomer. We departed from Pottstown.Jesse and his crew were very professional and informative. We had an amazing time! They were all outgoing & we had fun hanging out afterwards for a little celebration🍾🥂Definitely recommend this experience.Thanks guysread more

Dora S C.

13:26 03 Mar 19

We being first timers, it was an awesome experience. The pilot was good and instructions were clear with no hint of being scared about anything. We landed in a field and the experience of take off and landing was seamless. I think we went up to about 1200 ft. The team is very good. I would highly recommend this ride. read more

Rahul D.

00:14 06 May 13

Had a phenomenal time this morning flying with Stan and Jesse! Both were professional and awesome! Not a single complaint! We’ll be back!! Thank you guys!!

Angelina F.

23:46 02 Feb 19

Are you in search of a safe, fun, and exciting hot air balloon company?! Search no further. I would highly recommend this company to everyone. My experience with The United States Hot Air Balloon Team was more than ordinary, it was extra-ordinary. A big shout-out to Jake Frame and his team for making my proposal a story to remember. Although I was a chicken at first, I will never forget the thrill of floating so high above PA. That view was incredible and definitely one for the books. Thanks again, Emily Ps: Also known as Dana.read more

Emily S.

15:42 13 Jul 17

A wonderful flight and experience from start to finish. Very personable and interactive pilot and crew. A check ✅ off the bucket list and an amazing Birthday!

Diana B.

20:45 12 Jan 19

The pilot and crew were excellent!! Very friendly, professional, and kept our safety and satisfaction a priority.

Todd D.

23:40 01 Jun 19

Great group of Professional Pilots. Nice. Smooth ride.

Robert J.

13:18 04 Jan 19

This was the most amazing thing I have ever done! Between the staff and the views we couldn't have asked for a more perfect day!!

Erin F.

13:46 20 Sep 18

Great ride and great people!!

Ray C.

14:08 06 Dec 18

This is one top notch company. We flew with them a little less than a year ago. I was surfing around online and realized I never left a review. I could not have asked for a better experience. Everything from the phone service to the pilots and their crew was flawless. We wer canceled 2 times in the afternoon due to weather. The third time we scheduled for the morning and it was well worth the wait. My Mother in-law is disabled and she flew with no issues. The crew helped her in and out of the basket and the in-flight experience was an absolute delight. The best part about the entire experience was the smile on my mother in-law's face when we landed. Anyway, we are thinking of booking another flight this year. There is no doubt in my mind this is the company that you will want to fly with. They really went above and beyond the call of duty to assist me and my family. Thank You!read more

Chuck F.

17:26 14 Jul 17

We had a great time! The guys were terrific!

Tricia B.

14:37 18 Nov 18

Was a blast of an experience!

Nate M.

15:26 06 Jun 19

Wonderful flight, amazing views and awesome crew!!! If you're thinking about it, just do it!

John W.

01:48 20 Oct 18

We loved the team of this company! very friendly and made our first time hot balloon experience so comfortable.

Yousif A.

22:06 25 Aug 18

This was a Christmas gift from my wonderful son-in-late! Finally got to do it this morning and it was a wonderful fulfillment of a lifetime dream! Lucas was our pilot and he did an amazing job. The ride was wonderful and the crew members were great!read more

Kathleen D.

16:39 14 Oct 18

The pilot was very informative,polite and humorous. The ground crew was equally as great.

Ronald J.

22:21 19 Sep 17

Wonderful pilots, professional & I always have a great time when I fly with them!

Brittany T.

01:30 12 Oct 18

A MUST DO kind of experience. It is very funny, beautiful for pictures and very unique activity. I will definitely do it again when I visit the area.

Tyrone C.

00:01 07 Oct 16

My wifeand I just took a flight on Wednesday 10/3. We wanted to do something a little different and exciting. Well, we chose the right thing to do. It was phenomenal from start to finish, office help to pilot (Lucas) , to chase team. We couldn’t have asked for a better experience . Though a little anxious before we took off, it went away as soon as we were airborne. Such a calming, relaxing, as well as exciting trip all in one. We have been the talk of our friends as soon as they heard and especially after seeing the pictures. I would highly recommend doing this to anyone. Beyond a doubt, one of the best things we have experienced. We will be backread more

Jack P.

20:13 07 Oct 18

Just took a ride with this company and looking forward to doing future rides with this team. Thank Jake and his awesome crew @ Quickchek Ballooning Festival in Readington NJ.

Basilio T.

14:22 28 Jul 19

The whole company went out of their way to make the flight awesome. The people in the office, to the chase Crew. to Jake the pilot, who's talent goes way beyond his young years. As a paratrooper with the 82nd Airborne many years ago I've had a lot of experience with good and bad landing. Pilot Jake did his job of commanding the chase Crew, and us in the basket to make a great landing. I would fly with Jake anytime.read more

Scott P.

02:31 01 Oct 18

Great time for children or adults. You will want to dho ot again.

Manuel D.

02:02 05 Oct 18

Awesome Flight!! Amazing Pilot!!

Keith H.

23:00 29 Sep 18

Great ride, crew. Highly recommended!!

Paul K.

13:21 27 Jul 19

What an incredible ride! Jake was a wonderful pilot, and we had a wonderful journey over Lancaster. My husband, 14 year old daughter and I were joined by four others - and we were so impressed by the professionalism, attention to detail and hard work that went into every piece of the process, from set up to liftoff, from the glorious ride to the landing, from clean up to the toast at the end. A magical experience all around. We thoroughly recommend US Hot Air Balloon Team!read more

Randi M.

13:56 02 Sep 18

I had an excellent experience with my husband. They gave my husband the opportunity to choose the date and it was exactly for my birthday.I enjoyed a beautiful view and an unforgettable moment.

Rosario A.

02:13 19 Nov 17

Great adventure. Friendly helpful group that took care of us. Highly recommend this trip.

Linda M.

17:06 21 Aug 18

Best first time experience , will definitely do it again . Awesome knowledgeable crew .

tayush M.

13:08 27 Jul 14

I loved my experience. This was a reward from my son for losing 100 pounds, He knew it was on my bucket list. So when I hit the 100 pound lost mark, he said, "ok, I will pay for the ride". Finally got the opportunity yesterday. It was fabulous and the Pilot Craig Kennedy was helpful, fun and we had a great time. Would do it again.read more

Susan B.

12:44 20 Aug 18

Awesome experience with the US hot air balloon team! Ive used them multiple times. The staff and crew are experienced and know what they are doing. Always in good hands when they take you ip altitude.

Harry X B.

17:32 02 Dec 17

This was on my bucket list. My kids gave it to me for my birthday present. It was the best birthday ever!!! The ride was wonderful. Views were amazing. We landed in front of an amish farm and the kids all came out to help. Talking to them and seeing their excitement topped the cake. Our pilot Jesse was the best. He has an awesome team with Jay and Mason. I could not have asked for a better day. Thank you Jesse Jay and Mason for such a great experience.read more

Rebecca Bloom H.

13:43 30 Jul 18

Great views from the heavens! Take a ride and change your perspective of all things!

mike M.

07:28 29 Apr 17

Loved it would definitely recommend!

Tony G.

12:55 05 Jun 18

Our hot air balloon ride was incredible. We were delayed roughly an hour while the winds died down, which was for everyone's safety. Jesse was a great pilot and explained everything to us. The ground crew was great also.

Cecelia H

10:26 02 Jun 19

It was fantastic and always thought it would be. Lucas was a great guy and it was a beautiful day!

Diane Allen S.

16:41 27 May 18

My "fiance" surprised me with a hot air balloon proposal. It was such a beautiful moment. This view was absolutely breathtaking! I was scared at first but felt so comfortable after being 5200 ft in the air with an amazing view! Jake is very well experienced and took amazing pictures for us! He's an awesome pilot and your safe in his basket 🙂 5 stars!!! Thank you guys!read more

J D

16:46 22 Jun 17

US Hot-air balloon came through in the clutch! We were rained out the previous week, but Brenda was sure to get us in at the Lancaster location the day before the flight. I planned on proposing to my gf but did not know how it was going to work out. The front desk sign in person at the Lancaster location was extremely helpful with planning and coordinating with the pilot. The pilot Lucas took care of the rest and was extremely helpful, knowledgeable, funny and made the entire hot air balloon ride very comfortable and enjoyable! He took a great video and awesome pictures and couldn’t have asked for a better pilot! I highly recommend taking a hot air ballon with this group! I enjoyed every minute from the beginning to the champagne toast at the end! 5 out of 5 stars. Thanks for everything! - Jimmyread more

Jimmy H.

19:21 12 May 18

exceptional service! every crew member is fantastic! very nice and comfortable flight! prefer these guys anytime!

Shailik S.

05:36 22 Apr 18

Great. Trip was wonderful from beginning to end. The Captain Kyle was terrific. I already recommended the ride to my friends. I will do it again

Sandra B.

12:24 23 Oct 17

Thank you Captain Kyle and Crew for a great flight!

Amber Lane T.

00:57 02 Oct 17

Fantastic pilot, crew and flight! Highly recommend!!

Irene V.

20:20 01 Oct 17

Flight and crew could not have been better!!! We went up about 7,500 ft! Everyone was nice and explained everything, took photos for us. The whole experience was amazing!!! We will def be coming back!!!

Terri L.

02:47 17 Sep 17

Absolutely worth it! Jesse and crew did a wonderful job, and made our 1st anniversary celebration extra special. Very knowledgeable and friendly. Well organized, well executed, can't say enough. Thanks again!!

Leah K.

01:48 11 Sep 17

My family and I flew this past Friday out of Lancaster with pilot Lucas Hess. We had a fabulous time. The trip was beautiful, so much fun!! The entire crew was wonderful and accommodating! Highly recommended!!

Melissa A D.

02:27 28 Aug 17

My husband and I rode in a Hot Air Balloon this morning, (our first flight), and we had an awesome time! Our pilot, Kyle Laxton, and his "chase crew" were very friendly, and knowledgeable-which made our flight very memorable. We hope to return in December, for another wonderful flight!read more

Donna L B.

23:36 20 Aug 17

Just landed 3 hours ago. Everything was great. We went to 6400 ft !! The captain answered all the questions asked. The chase crew workedvery hard, and brought us down to earth safely. If you have a bucket list, this better be on it. I'm afraid of heights, but had zero issues. Make sure you tip these guys, they work hard. Sean R. Wilmington, De.read more

Sean R.

02:22 16 Jul 17

Very courteous and helpful in changing date due to weather. Flight crew A+ and great flight path. Crew was glad to take photos for us and we ended flight with champagne toast and gift of souvenir US balloon team glasses. Smooth flight, no issues. Highly recommend.read more

Kenneth D.

22:56 09 Jul 17

Amazing experience! The Pilot and crew couldn't have been nicer. It was enjoyable from beginning to end! We loved it!

Zorica F.

19:18 31 May 17

I had an amazing hot air balloon ride. It was my first time and the staff was wonderful. The sky's were clear and I had smooth ride. I'd love to do it again!

Shauna R.

02:57 24 Apr 17

We had a great experience! The team was wonderful. I highly recommend the United States hot air ballon team if you are looking to have a hot air ballon adventure!

Pam B.

16:25 13 Nov 16

Lancaster PA sunrise flight was a bit foggy to start and actually it made it more awesome to watch the land below peek out. Pilot Lucas Hess had a sense of humor while being informative. It was a smooth ride and a good landing.

Cy K.

13:57 28 Sep 16

My wife and I were up for our second time out of Pottstown. Our pilot was Kyle, he was great. We had such an awesome flight. At one point we were at approximately 8000 feet. We loved it and look forward to doing it again. Thanks!

Ozzie M.

13:52 23 Sep 16

awesome, totally worth it. breathtaking views.....

Brian R.

04:03 12 Sep 16

The crew were super friendly and helpful. Jake, our pilot was knowledgeable and patient with all our questions. He made me laugh and feel at ease (I was a little nervous). The scenery was magnificent and the flight itself was unbelievably serene. The trip was smooth and the descent was seamless. Thank you for making our first flight something we would recommend to everyone.read more

Elle C.

20:42 18 Jul 16

I went on my first Hot Air balloon ride on June 27th. I enjoyed it tremendously. Lucas was a great pilot . He was informative and told very amusing stories from previous flights. I would go again in a heartbeat. The splendor of the Lancaster County was truly amazing to see from high above. Thanks to the whole team..read more

Karen M.

13:13 30 Jun 16

Fantastic experience. The crew was great and our Pilot, Lucas, was very knowledgeable and entertaining.

Awilda Chile D.

15:21 20 Mar 16

If you want an experience of a lifetime, or if you want to give someone an amazing gift, you need to schedule a ride with these amazing folks. Kyle was very talented, safe, and friendly, and I can't wait to schedule my next ride with The United States Hot Air Balloon Team!read more

Dave H.

04:00 27 Jan 16

Wonderful experience. Professional crew. I had a blast.

Cora V.

18:32 13 Oct 15

This was one of the greatest experiences of my life. Early morning flight June 2011. Loved every minute of it. Lancaster County landscape truly does resemble a patch work quilt from above.

Melinda B.

01:30 02 Oct 15

When my mom and I were planning our trip to PA, we decided to cross off Hot Air Balloon Ride from the "bucket list". We couldn't have picked a better place /company to go with. Kyle was a fantastic pilot and guide, and his personality made you feel right at home with him. His ground crew (Corey and Sharon) were fantastic as well. All three went the extra mile at the end of our ride, when my mom noticed her diamond had fallen out of her ring. They all stopped their post flight duties, and we're literally on their hands and knees searching in the grass and in the basket. They never gave up looking, and they ended up finding it stuck in the weave of the basket, and then worked together to get it out. Amazing group of people...we can't thank them enough for the experience and the extra effort they put in to making it a happy memory!read more

Michelle Zobka S.

00:19 13 Sep 15

They are so amazing the balloons are very pretty

Brooke M.

02:32 17 Aug 15

Last night in Palmyra, Pa, we had the pleasure to see a beautiful sight. Of one of your hot air balloons came floating above our neighborhood. Realizing it was slowly starting to descend, we decided to follow it. We were able to watch the beautiful sight of the balloon "touch down"! It was amazing!As a croud gathered around, we watched in awe how the team on the ground went into action to bring the balloon down and wrap it up!The best part of this experience was how appreciative the team was to the crowd. The pilot, which I did not get his name, allowed the children to get inside the basket with him so the mom's could get pictures! Thank you to the team for being so kind and friendly to us. It's an experience the kids snd grown-up's will always remember!Regards, Melissa TishkoPlease note, I have posted some of the pictures on my fb page. Please feel free to take a look!read more

Melissa T.

17:01 10 Aug 15

My non husband and I went on a hot air balloon ride this morning, 8/2/15. We got there at 5:30AM and helped set up. Our flight was AWESOME. We went as high as 6000 feet and as low as just above the trees. I really want to do this again. Kyle suggested the same area but in the fall as the trees change. I am trying to get a group of people together to do that. That's just how much I would recommend doing this. Kyle and his crew were so nice and Kyle pointed things out as we flew near them.read more

Denise G.

17:14 02 Aug 15

Kinda' tentative because of cloudiness and chance of rain, but it turned out to be a great experience. Kyle is a great pilot and an extremely personable guy. My fellow fliers were interesting and a pleasure to meet. The thunderstorm that hit a few minutes after we landed added a touch more excitement to an already thrilling trip. As a big guy, I could have liked a bigger gondola or fewer people. We were really packed in there. I would do it again in a heart beat.read more

Keith T.

13:11 24 Jul 15

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